Privacy Policy

Effective Date: April 26th, 2026

Olive Branch Plumbing (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website:

 https://www.olivebranchplumbingco.com/


This policy applies to all website visitors, including users located in the United States and other regions.


Information We Collect

Personal Information You Provide


We may collect personal information that you voluntarily provide when you:

  • Submit a contact form
  • Request a quote or service
  • Call or communicate with us

This may include:

  • Name
  • Phone number
  • Email address
  • Address or service location
  • Details about your plumbing issue or project


Information Collected Automatically

When you visit our website, we may automatically collect certain information such as:

  • IP address
  • Browser type and version
  • Device type
  • Pages visited and time spent on the website
  • Referring source (how you found us)

We may collect this information using tools such as:

  • Google Analytics
  • Microsoft Clarity
  • Call tracking services (e.g., CallRail)


This data helps us understand user behavior and improve our website.


How We Use Your Information

We use your information to:

  • Respond to inquiries and service requests
  • Schedule appointments and provide estimates
  • Improve website performance and user experience
  • Monitor marketing effectiveness and call tracking
  • Communicate important updates or service-related information


We do not sell your personal information.


Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Analyze website traffic and performance
  • Track user interactions (heatmaps, session recordings)
  • Improve user experience
  • Support advertising and marketing efforts


You can control cookies through your browser settings. Disabling cookies may affect certain website features.


Third-Party Services and Integrations

We may use trusted third-party tools and platforms, including:

  • Google Analytics (website analytics)
  • Microsoft Clarity (user behavior tracking)
  • CallRail (call tracking and analytics)
  • Google Maps (embedded location services)
  • Social media platforms (Facebook, LinkedIn)
  • SEO and marketing platforms


These third parties may collect information according to their own privacy policies. We do not control how they use your data.


Data Sharing and Disclosure

We may share your information only in limited circumstances:

  • With service providers who help operate our business (CRM systems, marketing tools)
  • When required by law or legal process
  • To protect our rights, property, or safety


We do not sell or rent your personal information to third parties.


Data Security Practices

We take reasonable steps to protect your personal information, including:

  • Secure website hosting
  • Encryption where appropriate
  • Limited access to personal data


However, no online system is completely secure, and we cannot guarantee absolute security.


Data Retention

We retain personal information only as long as necessary to:

  • Provide requested services
  • Maintain business records
  • Comply with legal obligations


Your Privacy Rights

Depending on your location, you may have rights regarding your personal data.


California Residents (CCPA/CPRA)

You have the right to:

  • Request access to your personal information
  • Request deletion of your personal data
  • Know how your data is used
  • Opt out of the sale of personal data (we do not sell data)


Other Users (Including GDPR Principles)

You may have the right to:

  • Access, update, or correct your data
  • Request deletion of your data
  • Object to certain data processing
  • Request data portability


To exercise any of these rights, contact us using the information below.


Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

If you believe a child has submitted personal information, please contact us so we can remove it.


Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for their content or privacy practices.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

We encourage you to review this page periodically.


Contact Information

If you have questions about this Privacy Policy or your personal data, please contact us:

Olive Branch Plumbing
Olive Branch, MS
662-850-8546
 https://www.olivebranchplumbingco.com/